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| Privacy Policy |
Fantastic Foodworld makes a strong commitment to your privacy in accordance with the Privacy Act 1988 including the National Privacy Principles. Personal information collected by Fantastic Foodworld will be treated as confidential. Please note that even though all attempts will be made to secure information transmitted, due to the nature of the internet and e-mail, there is a possibility that information you submit could be observed by a third party while in transit.
1. Whose privacy statement is this?
This is the privacy statement of Fantastic Foodworld ABN 58 025 980 727. We can be contacted at admin@fantasticfoodworld.com
2. Data Collected upon our website visit
When you visit this website, a record of your visit is logged and the information outlined below is recorded for statistical purposes. This information is supplied by your web browser:
· your server address
· your top level domain name (eg. .com, .gov, .au etc)
· the date and time of the visit to this site
· the pages that you accessed and downloaded
· the previous site you visited
· the type of browser used
This information will
3. What kind of Information do we hold?
We may collect personal information such as:
· personal details e.g. name, age, address, phone number, other contact information;
· computer information e.g. type, operating system, skill level;
· technical information e.g. user name, password, IP address
· support information e.g. history of support requests;
· marketing-related information, such as what products and promotions we have marketed to you, whether you have received, read or responded to promotional emails, whether you have visited links in promotional emails and whether you have participated in our promotions;
o If we receive a request not to send commercial electronic messages to a certain email address, we may retain details of the address and the request indefinitely in order to comply with the request.
· Complaint information e.g. history of issues and complaints.
4. How do we collect and hold personal information?
Normally, we collect personal information:
· directly from you;
· from a wholesale supplier or other entity involved in service delivery to you;
· from our computer equipment (e.g. service usage details);
· from marketing bureaux who carry out promotions for us;
· From time to time our Web site requests personal information from users via contests, promotions, offers and surveys. Participation in these contests, promotions, offers, and surveys is completely voluntary and you therefore may choose whether to disclose personal information in connection with these activities. Personal information requested in these activities might include contact information (e.g., your name and shipping address) and demographic information (e.g., your zip code or age level). We use this information to notify you if you've won and to award prizes. We use information we collect in surveys for internal purposes, such as to ascertain the use of this Website and improve its usefulness to you. We might also provide third parties with this information, and might combine it with some or all of your registration information. Third parties might use the information we provide them to contact you regarding products or services of interest to you. When we provide information collected during a contest, promotion, offer, or survey
We hold personal information:
· in paper files;
· in computer databases and systems
· that we control and supervise.
5. Can you access your personal information?
You can ask for access to personal information we hold about you. We may charge a reasonable fee for giving access. We may refuse access when authorised to do so by the National Privacy Principles.
6. E-mail
· When you send us an e-mail:
· we will record your email address
· we may send you an email to inform you of a new product that we feel you may be interested in
· we will not pass it to any third parties without your consent except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to disclose certain information
· We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
7. How is the information received from you used?
We use personal information for purposes of administering our business activities, providing the services you requested, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customise our site's content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
Furthermore, such information may be shared with others
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided
8. Please notify us with any changes of your personal information
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date.
However, the accuracy of that information depends to a large extent
· let us know if there are any errors in your personal information; and
· Keep us up-to-date with changes to your personal information such as your name or address. If you are a subscriber to
9. Cookies
Cookies are a way for a server to store information about the user
We will not disclose any information to any other person in any way that enables them to identify you through the cookie.
Please refer to your browsers help file (clicking the F1 key will activate this in all common browsers) and search for "Cookies" to find out how to change your cookie settings.
Deactivating cookies may prevent us from providing a full service to you. The cookie is used for tracking content preferences and traffic patterns in order to provide the most value to you. Usage information may also be used to target advertising to visitors to our site so that they view advertisements and the like which have the most relevance for them.
We do not use cookies to collect personal information nor do we use cookies for any other purposes.
10. Links to other sites
Websites which are linked from our website may not have privacy policies or they may use your personal information in ways which are different to those set out in this privacy policy. Fantastic Foodworld has no control over this and is not responsible for the privacy practices or content accuracy of other sites.
11. How do we keep information secure?
We keep personal information secure by several means, including:
· storing it in controlled access places;
· using good security practices and technology
· Imposing confidentiality obligations
If you have any questions or concerns regarding our practices or privacy policy please feel free to contact us at admin@fantasticfoodworld.com.
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